Intelligent visit management for hospitals and care facilities

The visiting regulations that are required by the corona pandemic pose new challenges for hospitals and care facilities, especially when it comes to entry controls. With its expertise in the health sector, XITASO designed the digital solution PLANFOX visit management and has already successfully implemented it at the Augsburg University Hospital, for example. For the hospital staff, this means a significant reduction in the workload at the entrance, pre-registration from home leads to faster check-in and thus to shorter queues at the entrance.

The reception becomes an admission control, all visits must be documented seamlessly and in compliance with the GDPR. And if an infection occurs, the visit data must be evaluated immediately. Challenges that can hardly be mastered with traditional paper processes.

The University Hospital Augsburg comprises a total of 23 clinics and three institutes and is a large establishment with over 6,000 employees. Nursing director Susanne Arnold is convinced:

“It is easy to use and makes work at reception much easier. This also brings more convenience for our visitors. We have reorganized our visit management with the PLANFOX solution. “

Since the data is stored digitally, there are various evaluation options and representations of the data according to search criteria. For example, all visits per patient and per room can be viewed quickly, as is necessary in the event of infection. Thanks to the optional interfaces with the hospital information system and the user administration, the PLANFOX visit management integrates seamlessly into the IT landscape of the facilities and thus prevents data redundancy and maintenance effort.

PLANFOX visit management can be installed either in the ISO 27001-certified cloud or in the customer’s IT landscape. With both variants, all data is processed securely and in compliance with the GDPR.

The advantages at a glance

  • Reduced use of staff for admission control including pre-registration for visits
  • Reliable collection and documentation of the data with extensive evaluation options
  • Quick response option in the event of infection
  • GDPR-compliant data storage and compliance with legal requirements
  • Increased visitor satisfaction
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